About The Position

Under the direction of the Administrative Director or designee, is responsible for the set up and maintenance of the Picture Archiving Communications System (PACS) for the management of diagnostic images. Assists with managing the interfaces with other imaging information systems and assures the acquisition, transfer, and storage of data is completed appropriately. Assists in managing peripheral Imaging Systems. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Performs and leads tests of software to ensure proper operation and freedom from defects. Responsible to guide and advise subject matter experts, team members, and end-users through analysis, definition, verification, and validation to ultimately ensure that the evolving application meets the strategic needs of the TCHHN.

Requirements

  • Bachelor of Science focusing on Computer Science or Radiology or equivalent combination of education and experience.
  • At least 3-5 years of PACS experience.
  • 2-3 years of computer and Radiology experience.
  • Good understanding of IT networking associated with PACS and other peripheral imaging IT applications.
  • Understanding of various computer languages/coding (i.e. Unix, NT).
  • Excellent interpersonal skills.
  • Analytical and problem solving skills.
  • Excellent written and verbal communications skills.

Responsibilities

  • Develop and implement the Picture Archive Communications System (PACS).
  • Work with the PACS vendor to establish parameters for basic system setup and ensure that such information is programmed into the PACS.
  • Establish a test system into which files can be loaded and upgrades can be tested.
  • Ensure technical solutions are in compliance with IT and TCHHN policy and procedures, Joint Commission, HIPAA and other regulatory guidelines.
  • Maintain and enhance the PACS.
  • Take primary ownership for PACS and other interfaced application software and file maintenance support for break-fixes/optimizations/Special Updates/upgrades/implementations.
  • Troubleshoot and resolve system problems, or escalate them to the appropriate Christ Hospital and/or vendor staff for correction.
  • Run daily processing routines; ensure that system backups are run nightly and stored daily.
  • Apply vendor-provided software upgrades for PACS as well as other interfaced imaging informatics applications.
  • Develop upgrade plans that include thorough testing of the new features.
  • Advise department director when additional software or hardware is needed to perform required system activities.
  • Maintain appropriate system logs showing daily activity and problems that arise.
  • Collaborate with IT & HTM as needed.
  • Train Imaging staff users on the operation of all modules comprising the PACS & Peripheral Radiology Systems.
  • Train other TCHHN staff (physicians, NPs, PAs) on the functionality of viewing images on PACS for ongoing patient care.
  • Assist and mentor team members and other staff, as well as serve as an orientation resource for new employees.
  • Develop and maintain positive relationships with the team, department members and the organization.
  • Participate in educational and leadership opportunities to enhance professional growth and expertise.
  • Add new user accounts as needed.
  • Create user accounts with appropriate privileges for various levels of users.
  • Serve as a liaison within the TCHHN to provide technical solutions to meet user needs.
  • Effectively communicate with users explaining the functioning of the application software and related systems to the users.
  • Monitor user activity to ensure patient confidentiality.
  • Access patient records in course of normal operations to conduct the business of medical imaging.
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