Packing Director

LEGO Group • Richmond, VA

33d

About The Position

Lead the future of packing operations within LEGO Manufacturing Virginia by driving innovation, automation, and excellence in a high-volume production environment while encouraging a culture that is collaborative, inclusive, and aligned with global standards. This requisition will fill two (2) roles for Final and Pre-pack Directors. The Packing Operations department is responsible for managing pre-packing and final packing of LEGO boxes at LEGO Manufacturing Virginia. This function ensures safe, efficient, and high-quality delivery of finished products in alignment with global standards. Packing at LVA is rapidly evolving, with current processes adhering to established global equipment and methods, and with future transition toward highly automated systems as part of our new facility development. The Director of Packing Operations leads site-level packing production, ensuring the right quality, cost, and delivery performance while fostering a culture of safety, collaboration, and continuous improvement. This is a hands-on operational leadership role, responsible for being present on the floor, engaging directly with teams, solving problems in real time, and ensuring that production plans are executed effectively. The Director fosters cross-functional collaboration to effectively align resources and drive the achievement of long-term strategic goals.

Requirements

• Leadership experience in high-volume production, packaging, or manufacturing operations.
• Consistent track record of hands-on operational leadership, leading teams and driving performance directly on the production floor.
• Experience leading in a lean manufacturing culture with proven success in applying continuous improvement methodologies.
• Strong command of operational metrics, problem-solving tools, and manufacturing systems.

Nice To Haves

• Background in scaling operations and preparing organizations for automation or technology transitions preferred.
• Advanced education in Engineering, Industrial Technology, Operations Management, or related field is highly desired.

Responsibilities

• Lead daily packing operations ensuring adherence to Safety, Quality, Delivery, Cost, and People (SQDCP) critical metrics.
• Drive compliance with global LEGO production standards and regulatory requirements.
• Support site readiness for automation and new technology integration in upcoming facility transitions.
• Directly manage and develop a shop floor of Group Leaders, promoting a positive and welcoming environment.
• Leverage LEGO Continuous Improvement (LCI) principles to identify and implement improvement opportunities.
• Collaborate actively with Production, Maintenance, Logistics, HR, and Training functions for seamless operations.
• Develop contingency plans to navigate supply chain or production uncertainties.

Benefits

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees