Packaging Operations Supervisor

Deutsche Post DHL Group • Manchester, PA

87d • $62,500 - $70,000

About The Position

As an Operations Supervisor at DHL Supply Chain, you will be held accountable for completing daily responsibilities including customer support, supporting the immediate team, and supporting the site. You will communicate with your immediate Manager if additional support is required or if you know there will be service failures for any reason. Shift hand-offs and End of Day checklists and any other Department reports will be completed daily with accurate and detailed information. You will be expected to manage your time to complete all assigned tasks within your regular hours, and will be prepared to work before or after your regular hours when necessary to meet customer requirements. You will be expected to demonstrate leadership at all times, and use good judgment when dealing with associates, vendors, or customer's concerns. You will practice safe behaviors at all times, setting a good example for your associates, and communicating any unsafe conditions or actions at the site of occurrence. You will actively participate in site safety team activities including the Behavior Based Safety Program, and informal safety walks. You will uphold and enforce DHL and Site policies and work rules. You will be expected to be knowledgeable of all positions you are in charge of in the Bayer Packaging Department. You may be required to perform any key position at any time to support the operation. You may be required to attend meetings and training outside of your normal schedule. You will be expected to support management decisions and maintain confidentiality when included in strategic planning and other discussions with members of management. You will be asked to support weekend work directed by the customer and site support activities for a minimum of 2 weeks at other LSHC sites. Expected Work Hours will be 3:30am-2:30pm for 1st Shift and 2:00pm-1:00am for 2nd shift (without exception).

Requirements

• Bachelor's Degree or equivalent experience, preferred.
• 0-3 years' industry experience in primary packaging, secondary packaging, custom packaging, manufacturing, or related business and/or operations, required.
• Operations or packaging production background, preferred.

Responsibilities

• Supervise the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Organize and lead the focus on improved productivity levels in a manner that emphasizes effectiveness by improving processes and the efficiency of associate work.
• Apply lean manufacturing principles to current production processes to identify areas where efficiency can be increased.
• Deliver associate orientation, training, performance reviews, and/or development as appropriate.
• Participate in the management of turnover among hourly staff consistent with the site turnover objectives.
• Maximize quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
• Plan, supervise, and prioritize daily workload and staffing to minimize the unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space).
• Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
• Troubleshoot problems during the production process to get the system up and running again as quickly as possible.
• Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
• Execute daily customer or vendor contract requirements and identify accessorial activity (work outside commercial contracts) and ensure necessary documentation.
• Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.

Benefits

• Medical, Dental, Vision, Prescription insurance.
• Discounted Stock Purchase.
• Generous PTO policy.
• 401K plan.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree