PACE Transportation Supervisor (Central Valley PACE - Modesto)

Available Staff Positions•Modesto, CA

1d•Onsite

About The Position

Under the general supervision of the PACE Transportation Manager and Director, plans, organizes and implements the transportation services of the day health center. Location: Modesto, Ca. Schedule : Monday - Friday, 8:00am - 5:00pm. Compensation: Compensation: $69,908.80 - $73,404.24

Requirements

Valid CA Driver's License, clean driving record, and vehicle insurance.
Current BLS CPR Card, certified by the American Heart Association or American Red Cross.
Upon hire, Defensive Driving Course will be required.
Must have good interpersonal skills and be able to work effectively in a team environment.
Meet a standardized set of competencies for the specific position description established by Central Valley PACE and approved by CMS before working independently.
High School Diploma, GED, or equivalent required.
Minimum two (2) years supervisory experience required, within a transportation setting preferred.
Minimum one (1) year routing/dispatching experience.
Minimum two (2) year experience transporting individuals with special mobility needs.

Nice To Haves

Six Sigma certification, preferred.
One (1) year prior personal care assistance experience, preferred; or ability to pass internal competencies.

Responsibilities

Plans and coordinates all scheduling activities related to transportation for Central Valley PACE participants.
Supervises daily, the activities of the coordinator, drivers and aides.
Responsible for coordination of all outside service providers of transportation.
Reviews and verifies all bills for services provided by outside contractors.
Assures all necessary program records are maintained according to policy.
Participates as a member of the Interdisciplinary Team (IDT).
Attends staff meetings and takes part in participant care planning.
Coach and counsel staff and administer appropriate disciplinary action in a timely manner.
Participating in performance reviews, monitoring budgetary practices, preparing staff schedules, developing and implementing performance improvement activities and providing off-hours administrative and in-person support.
Conduct system-wide analysis of transportation operations to ensure efficiency.
Coordinate resources across staff and contracted vendors and engage with vendors based on contractual thresholds, and reprioritize participant trips.
Maintaining and communicating policies and procedures clearly.
Makes adjustments to routes/trips on short notice and communicate changes.
Investigate participant/caregiver complaints and escalate to the quality team when necessary.
Model and promote service excellence and respectful relationships with participants, caregivers, and staff.
Observe each participant for any change in physical, mental, emotional and social functioning and shall report such changes to the licensed nurse.
Assists passengers on and off the van in a safe and courteous manner.
Will work with medical equipment and manage other emergencies that may arise.
Ensures vehicle inspection logs are maintained and required maintenance completed.
Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
Trains drivers on established processes and test for competencies.
Participates in continuous improvement activities and use lean tools to measure results.
Serves as a backup driver as necessary.
Communicates scheduling to essential transportation team members to ensure all routes are appropriately scheduled.
Other projects and duties as assigned.