PACE Quality Analyst
About The Position
The Quality Analyst provides assistance and support to the Quality Assurance Director, Quality and Compliance Coordinator, and the Medical Records Coordinator. This position supports quality improvement and monitoring as well as medical records. In collaboration with the LIFE Connection quality/compliance team, this role has the following responsibilities: Conduct compliance audits (such as monthly chart audits) Coordinate the participant satisfaction survey Track personnel changes and ensure required clearances and trainings Work with the Medical Records Coordinator to ensure a complete medical record (such as assistance with scanning) Assist with the grievance, service determination and appeals processes Complete incident reports Provide support to end-users of the electronic health record Maintain contracted provider list for quality oversight purposes. The Quality Analyst maintains expertise in applications, systems and services related to the electronic health record and other monitoring/tracking databases. The Quality Analyst position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
Requirements
- High school diploma required. Associates Degree or Bachelor's degree preferred.
- Five (5) years administrative assistant, secretarial, or office support experience and computer skills (Focus on Microsoft Excel) required.
- 1 - 2 years of healthcare and working with older adults required.
- Must possess a strong understanding of regulatory compliance, analytical, planning and administrative abilities as well as excellent written and oral communication skills.
Nice To Haves
- Experience with Greenway or PACE Logic computer system preferred.
Responsibilities
- Conduct compliance audits (such as monthly chart audits)
- Coordinate the participant satisfaction survey
- Track personnel changes and ensure required clearances and trainings
- Work with the Medical Records Coordinator to ensure a complete medical record (such as assistance with scanning)
- Assist with the grievance, service determination and appeals processes
- Complete incident reports
- Provide support to end-users of the electronic health record
- Maintain contracted provider list for quality oversight purposes
Benefits
- Generous Paid Time Off (PTO)
- Medical, Prescription Drug, Dental & Vision Insurance
- Retirement Plans with employer contributions
- Short-Term & Long-Term Disability Coverage
- Life & Accidental Death & Dismemberment Insurance
- Tuition Reimbursement to support your educational goals
- Flexible Spending Accounts (FSAs) for healthcare and dependent care
- Wellness Programs to help you thrive
- Voluntary Benefits, including Pet Insurance and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
