Pace of Play Supervisor-Main Golf Shop-Full Time

Pinehurst•Pinehurst, NC

About The Position

SUMMARY:The primary purpose of this position is to provide pace of play management and enhancing both the members and resort guests experience, with the focus primarily being courses No. 2 and No. 4. EDUCATION and/or EXPERIENCE:High School diploma or General Education Degree (GED) and a minimum 2 years related experience; or an equivalent combination of education and experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Be knowledgeable regarding the general rules and play of golf. Monitor & support groups on courses No.2 & No.4 to uphold our pace of play expectations each day Perform Starter/Ranger duties, while also supervising the overall pace of play on courses No.2 & No.4. Assist in managing, supervising, and organizing the day to day operation of the Starters/Rangers. Inform players about daily course conditions, special playing conditions, pace of play expectations, suggested tees to play from, and any general guidelines regarding play at Pinehurst each day.Ability to problem solve and maintain a solution minded attitude. Analyze data from our pace of play system software and utilize the information in daily practices to enhance the Member and Guest experience.Awareness of the tee sheet through our tee time software and auditing of the tee sheet. Produce daily, weekly, and monthly pace of play reports. Reading, analyzing, and formulating items that can be improved through our resort guest surveys. Assist in producing Employee work schedules for the Starters/Rangers. Ensure Member or Guest issues and concerns are promptly handled and followed up with accordingly. Keep accurate records and perform other duties as may be assigned from time to time such as returning abandoned carts, delivering messages, people, and equipment to the respective groups on the golf course.Be physically able to operate a golf cart, getting in and out periodically for several hours a day.Standing for long periods of time, riding in a golf cart on rough terrain, and working in all weather conditions. Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks. Assist the Golf Professional Staff as directed.

Requirements

High School diploma or General Education Degree (GED)
minimum 2 years related experience
Must be aware of surroundings with an understanding of a golf environment.
Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.
Be physically able to operate a golf cart, getting in and out periodically for several hours a day.
Standing for long periods of time, riding in a golf cart on rough terrain, and working in all weather conditions.

Responsibilities

Be knowledgeable regarding the general rules and play of golf.
Monitor & support groups on courses No.2 & No.4 to uphold our pace of play expectations each day
Perform Starter/Ranger duties, while also supervising the overall pace of play on courses No.2 & No.4.
Assist in managing, supervising, and organizing the day to day operation of the Starters/Rangers.
Inform players about daily course conditions, special playing conditions, pace of play expectations, suggested tees to play from, and any general guidelines regarding play at Pinehurst each day.
Ability to problem solve and maintain a solution minded attitude.
Analyze data from our pace of play system software and utilize the information in daily practices to enhance the Member and Guest experience.
Awareness of the tee sheet through our tee time software and auditing of the tee sheet.
Produce daily, weekly, and monthly pace of play reports.
Reading, analyzing, and formulating items that can be improved through our resort guest surveys.
Assist in producing Employee work schedules for the Starters/Rangers.
Ensure Member or Guest issues and concerns are promptly handled and followed up with accordingly.
Keep accurate records and perform other duties as may be assigned from time to time such as returning abandoned carts, delivering messages, people, and equipment to the respective groups on the golf course.
Be physically able to operate a golf cart, getting in and out periodically for several hours a day.
Standing for long periods of time, riding in a golf cart on rough terrain, and working in all weather conditions.
Must be aware of surroundings with an understanding of a golf environment.
Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.
Assist the Golf Professional Staff as directed.