PACE Confluence & Jira IT Specialist (Central Valley PACE - Modesto)

Golden Valley Health Centers-posted about 1 month ago
$43 - $46/Yr
Full-time • Mid Level
Onsite • Modesto, CA
1,001-5,000 employees
Ambulatory Health Care Services
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The PACE Confluence & Jira IT Specialist is responsible for administering, configuring, and optimizing Atlassian Confluence and Jira platforms to support enterprise collaboration, project management, and workflow automation. This role ensures that these systems are effectively integrated, maintained, and leveraged to meet organizational needs. Will work in our Central Valley PACE Center in Modesto. Schedule is Monday - Friday, 8:00am - 5:00pm. Compensation: $43.36 - $45.52 an hour

  • Administer, configure, and maintain Atlassian Confluence and Jira platforms to support business and IT operations.
  • Develop and implement best practices for Confluence and Jira, including user management, access controls, and governance.
  • Customize Jira workflows, issue types, screens, and automation rules to streamline processes.
  • Integrate Confluence and Jira with other enterprise applications (e.g., Slack, Microsoft Teams, ServiceNow) as needed.
  • Provide training and technical support to end users, ensuring adoption and efficient use of Confluence and Jira.
  • Troubleshoot issues related to Confluence and Jira, escalating to vendors or other teams when necessary.
  • Maintain system documentation, including configuration changes, integration details, and troubleshooting guides.
  • Monitor system performance and proactively recommend improvements or optimizations.
  • Work closely with stakeholders, including project managers, IT teams, and business units, to understand and translate requirements into platform solutions.
  • Ensure compliance with security policies, data protection standards, and regulatory requirements.
  • Participate in IT change management and incident resolution processes.
  • Assist with foundational DevOps tasks, including scripting and automation, database management, and web server administration.
  • High school diploma or equivalent.
  • Minimum three (3) years of experience in IT support or system administration.
  • Minimum (3) years of experience in application server management (e.g. Tomcat, Apache, IIS, Nginx).
  • Knowledge of database administration, such as PostgreSQL or MSQL.
  • Ability to write SQL queries for data retrieval and analysis.
  • Experience managing third-party add-ins or integrations in IT systems.
  • Experience with configuration and release management of web applications.
  • Strong problem-solving and communication skills.
  • Atlassian certifications (e.g., Certified Associate or Professional) from Atlassian University.
  • Experience with scripting languages such as Python and PowerShell.
  • Experience with Rest API and JSON.
  • Knowledge of network security and DevOps best practices.
  • Bachelor's degree in computer science, information technology, or a related field, or four (4) years of equivalent work experience preferred.
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