P/T Showroom Usher

Emerald Queen Casino & Hotel • Fife, WA

210d • $17 - $17

About The Position

The Part Time Showroom Usher is responsible for providing superior guest service to patrons while they are attending events in our casino showroom. Duties include assists guests with seating, attends to any guest questions or disputes and resolves problems in accordance with casino policies and procedures as directed. Works closely with internal departments in a positive and professional manner, takes direction from Showroom Coordinator as needed and ensures guests have a pleasurable experience. Performs additional job duties as assigned by the department director.

Requirements

• High School Diploma or GED equivalent is required.
• Must possess excellent guest service skills.

Responsibilities

• Provide superior guest service to patrons attending events in the casino showroom.
• Assist guests with seating.
• Attend to guest questions or disputes and resolve problems according to casino policies.
• Work closely with internal departments in a positive and professional manner.
• Take direction from the Showroom Coordinator as needed.
• Ensure guests have a pleasurable experience.
• Perform additional job duties as assigned by the department director.

Benefits

• Starting pay at $17.31/hr, moving to $17.91/hr after successful completion of a 90-day orientation period.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED