P/T Instructor/Proctor, Learning Lab-Assoc Arts/Sciences

Western Piedmont Community College • Morganton, NC

76d

About The Position

The P/T Instructor/Proctor for the Learning Lab in the Associate Arts/Sciences department is responsible for overseeing the front desk and testing room operations. This includes welcoming students, faculty, and visitors, managing test folders, and ensuring a secure and efficient testing environment. The role is part-time and temporary, with responsibilities that include tracking visitors, assisting with testing procedures, and maintaining a quiet testing environment.

Requirements

• Associate's degree required, Bachelor preferred.

Nice To Haves

• Higher education experience preferred.

Responsibilities

• Welcoming all students, faculty, staff, and visitors and providing direction to the appropriate area for service.
• Answering incoming telephone calls to provide general information or connecting calls to appropriate staff members.
• Serving as oversight for tracking all visitors by adding appropriate information to the front desk log, including non-student information, and ensuring all students sign in and out of the computerized tracking system.
• Managing the faculty test folders by assisting faculty with access, safeguarding tests and exam passwords, and following faculty testing instructions.
• Completing pre-testing procedures by inspecting identification to verify student identity, reviewing testing instructions with the student, assigning a locker, securing all restricted items in a locker, and delivering the test and instructions to the testing proctor.
• Assisting students with retrieval of personal items from the lockers post-testing.
• Preparing the testing environment by turning on all computers in advance of testing and maintaining the supply of testing tools (pens, pencils, paper, erasers, etc.) available to students.
• Maintaining testing log for scheduling and reporting.
• Logging students into computers using the ASC username/password and entry of exam passwords, when applicable.
• Monitoring testers to ensure all faculty instructions are followed, no unauthorized device is utilized, no additional websites are accessed, or any other cheating tool is employed.
• Gathering evidence of cheating and reporting to the ASC Director.
• Completing all post-test procedures by collecting tests, securing completed tests while in the testing room, ensuring computer is returned to the desktop start screen, and filing tests in the testing folders at the front desk.
• Maintaining a quiet testing environment free from distractions.

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services
• Education Level: Associate degree