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This is a part-time support staff position with the Academic Innovation & Distance Education (AIDE) program at BHCC. The part-time assistant will provide basic front-line support to faculty, staff and students who visit AIDE's Innovation Lab to learn about new digital learning tools and receive assistance using software including the campus LMS (Moodle) and Digication (the ePortfolio platform). The assistant will also be expected to provide friendly and professional responses to inquiries made to the AIDE department's Innovation Lab by phone, email, and virtual meeting spaces. Innovation Specialists will also assist with Innovation Lab operations, including managing files, updating support documents, and updating communications materials. This position will be primarily on campus in E230 on the Charlestown campus, with some availability for remote work.