USGA P.J. Boatwright Internship 2026 - Member Services

MGA•Elmsford, NY

5d•$17

About The Position

The Membership Department is offering a 4-month internship (May – August 2026) where you will play an essential role in supporting and assisting with general operations and projects related to member services. This position provides a unique opportunity to gain experience in golf administration while contributing to various MGA programs, including the annual renewal process for MGA eClub memberships. You will also gain proficiency in using Golf Genius and USGA Tournament Management programs and will be exposed to member service operations in a fast-paced environment.

Requirements

Excellent communication skills (written, verbal, telephone), with a focus on customer service and public relations.
Strong organizational and multitasking abilities to manage various responsibilities.
Advanced computer skills, including proficiency with Microsoft Office and various database programs.
A valid driver’s license with access to an automobile and the ability to travel throughout the Tri-State area.
A willingness to work in a fast-paced, team-oriented environment that prioritizes customer service and member satisfaction.

Responsibilities

Assist with the annual renewal process for MGA eClub memberships and support other member services operations.
Respond to member inquiries related to the World Handicap System and Tournament Management program via email, telephone, and live chat.
Help troubleshoot technical issues with the GHIN and Tournament software applications, working with users to identify and resolve problems.
Develop expertise in using Golf Genius and USGA Tournament Management programs for various MGA events.
Assist with member inquiries and provide timely and clear communication on program updates or solutions.