P&C Product Management Manager (State Management - California)

USAA • San Antonio, TX

13h • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated P&C Product Management Manager for the property and casualty (P&C) Go-To-Market team. This role will support the state of California. This role supports the achievement of P&C insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

Requirements

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience.
• 3 years of P&C experience.
• Working experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
• Competent knowledge of applicable product related regulations, and risk and compliance requirements.

Nice To Haves

• Product: Experience with California P&C product management (to include state regulations and marketplace).
• Data Analytics: Confirmed data analytical experience and the ability to demonstrate the skills for pulling data as well as analyzing trends to make recommendations to leadership.
• Communication: Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to leadership and key business partners, influencing decision making and strong collaborative relationships.
• Technical Tools: Mastery of essential data tools including SQL, Tableau, and Snowflake. Experience with Python is a plus.
• P&C Product: Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
• US military experience through military service or a military spouse/domestic partner.

Responsibilities

• Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
• Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
• Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy.
• Engages with external regulators to bring strategic actions to market.
• Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
• Builds reports using data tools to monitor business performance and communicate results.
• Identifies emerging themes, internal and external trends to improve performance and minimize risk.
• Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees