P&C Customer Service Rep...

Tata Consultancy Services • San Antonio, TX

243d • $45,000 - $55,000

About The Position

As a Customer Service Representative; the associate has to handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management. This position requires good communication skills; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to details.

Requirements

• High School Diploma or GED equivalent
• Min 1 year of customer service experience
• Active Property and Casualty (P&C) producer License

Nice To Haves

• Insurance - Policy Administration - Property and Casualty

Responsibilities

• Facilitate the Property and Casualty members by answering inbound calls, emails, and other contacts from the members
• Make outbound calls (if required) to confirm the information or for member authorization
• Knowledge of personal lines to assist member to bind policies, coverage provision, payments, and renewals for insurance product
• Provide response to members on call using the tools and resources available to support
• Set up reminders and follow up with customer on timely manner
• Follow the compliance and regulatory requirement when handling the members
• Maintain Property and Casualty (P&C) License

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED