P&C Adjuster - Liability

RH Wine & Co LLC • St. Charles, IL

92d • $60,000 - $65,000

About The Position

Are you a driven, ambitious, and energetic sales professional looking for your next challenge? Join Insurance Program Managers Group (IPMG) and become part of a dynamic team committed to innovation! For the past 27 years, our mission has been to create one-of-a-kind solutions for our partners. We bring proactive and tailored approaches to our clients, valuing the unique contribution of each team member. Together, we shape our identity and drive transformative change for our clients. We are seeking a P&C Adjuster – Liability to join our claims management division. This individual is responsible for adjusting intermediate exposure automobile liability and general liability property damage and bodily injury claims. This includes the monitoring of defense counsel’s compliance to our best practice litigation handling guidelines specific to our required reporting cycles and budget compliance.

Requirements

• Bachelor’s degree in business or related equivalent education.
• Knowledge of common software programs such as Microsoft Office and Excel.
• Excellent verbal and written communication skills to complete internal and external reports.
• Strong cost-benefit analysis, decision making and organizational skills.
• Great customer service skills.
• Detail oriented and flexible in working with various service plan structures.

Nice To Haves

• 1-2+ years of experience adjusting liability claims preferred, including litigation management.
• Familiarity with handling of first party claims as well as liability claims.
• Multi-jurisdictional tort law and overall federal law experience a plus.
• Experience in reporting key exposures to excess carriers and reinsurers a plus.
• Insurance designations not mandatory but a plus.

Responsibilities

• Follows Claims Best Practices, defined processes, and quality standards.
• Secures contact with all relevant parties (insured, claimant, witnesses) to investigate liability using applicable state statutes.
• Reviews claim correspondence and determines appropriate actions.
• Evaluates liability claims and reports to excess carriers and reinsurers.
• Reviews and interprets insurance policies for coverage determination.
• Maintains detailed file notes, timely diary entries, accurate coding, and meets claim closing goals.
• Drafts and discusses coverage letters with clients and agents before sending.
• Ensures accurate and timely claim transfers per service plans and guidelines.
• Provides proactive updates to clients, claimants, and insureds.
• Communicates clearly and professionally in both written and verbal formats.
• Participates in client reviews, teleconferences, and occasional travel for claim reviews.
• Follows through on all committed action items with stakeholders.
• Sets and adjusts reserves; authorizes or denies payments based on claim facts.
• Negotiates settlements effectively, especially in complex cases with defense counsel.
• Identifies and executes subrogation opportunities accurately.
• Meets all adjuster and leadership metric goals as outlined in scorecards.
• Maintains 100% monthly claim closing ratio and current weekly diary.
• Executes 90-day claim reviews per client service plans.
• Manages vendor costs efficiently and assigns vendors appropriately.
• Demonstrates urgency, ownership, and commitment to work.
• Supports team and department initiatives.
• Understands organizational goals and contributes to overall success.
• Analyzes data to solve problems and supports implementation of initiatives.
• Promotes collaboration and teamwork across departments.

Benefits

• Salary range is $60,000 - $65,000 annually. Pay will be based on experience.
• IPMG offers a Year End Bonus to qualified employees.
• 20 days of PTO each year.
• 2025 includes 13 paid holidays and YOUR BIRTHDAY OFF!
• Medical, dental, and vision coverage on day one of full-time employment.
• Telemedicine is free for you and your family (day one) if you are covered under our medical plan.
• 401k match.
• Professional development support and a Linkedin Learning subscription.
• Flexible time off with an encouraged time away to support a healthy work-life balance.
• Life Insurance, Short term, and long-term disability on day one of full-time employment and paid for by IPMG.
• Onsite fitness center and showers, in our St. Charles, IL HQ office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees