Owner Relations Technician

Ascent Resources • Oklahoma City, OK

19h • Onsite

About The Position

Ascent Resources is seeking an experienced Owner Relations Technician. This position is located in Oklahoma City and will report to the Manager – Division Orders.
This position will provide information and assistance to royalty and working interest partners in response to verbal and written inquiries regarding leases, interests, billing and payments.

Requirements

• Ability to work in a fast-paced team-oriented environment
• Well organized with the ability to manage multiple tasks
• Able to complete work accurately on a timely basis
• Effective verbal and written communication skills
• High School Diploma or GED
• Strong knowledge of MS Office, including Word, Excel and Outlook

Nice To Haves

• Previous experience in an Owner Relations role
• Bachelor’s Degree
• 2+ years of industry experience

Responsibilities

• Return all owner telephone calls to the Owner Relations line within 48 hours of the message. Will handle phone calls up to 70-75% of the workday
• Documenting calls from royalty and working interest owners
• Facilitate discussion with owners in order to determine the issue and provide a solution if able to do so with information on hand or direct more complex issues/questions to the appropriate department
• Provide assistance to owners with changes and/or updates to their accounts - address changes, mailing out deceased letters, change of address letters and transfer requirements for various areas in order to process any changes to the distribution of royalty payments
• Provide administrative support, file research and data input assistance for Land Administration (i.e. Division Order & Lease Records)
• Assist in handling receipt of incoming mail and disbursing to appropriate groups within Land Administration
• Assist in routine owner account set ups within Quorum
• Assist in maintaining accurate name and address data for lessors and partners
• Respond to inquiries from mineral owners, title attorneys and other third parties regarding property interests
• Other responsibilities and projects as assigned by management

Benefits

• Benefits start day one
• Generous 401(k)
• PTO based on industry or job-related experience
• Tuition assistance after 1 year
• Twelve paid holidays
• Many volunteer opportunities
• Gym reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED