Oversight Operations CTPO - Senior Associate

JPMorgan Chase & Co.•Plano, TX

33d

About The Position

The Inter Affiliate Services team is a centralized group within Global Supplier Services responsible for overseeing and governing Inter Affiliate activities across various Corporate Functions in different regions. This team ensures consistent monitoring of all Inter Affiliate transactions between JPMC legal entities, maintaining compliance with the Inter Affiliate Oversight (IAS) policy and standards throughout all businesses and jurisdictions. As the Oversight Operations Senior Associate within the Inter Affiliate Services team, you will manage, monitor, and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program. You will act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team, and be responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship. You will also work with business stakeholders at all levels of the organization to fully understand and document the business needs, and partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc. If you thrive on collaborating with colleagues across the firm, building strong professional relationships, and contributing to business progress while helping comply with regulatory requirements and related policies, this role may be an excellent fit for you.

Requirements

Working experience in Inter Affiliate Services, Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
Minimum 5 years experience in an operations environment
Demonstrated written and verbal communications skills in addition to listening and negotiation skills
Experience with the Microsoft suite of products with a minimum intermediate Excel skill level
Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program
Knowledge of regional / local regulatory outsourcing requirements and risk management principles
Experience with procurement tools such as COMPASS, Ariba, 4Site, Qlikview, and Cognos
Demonstrated organizational, research/analytical skills and ability to execute and escalate
Understanding of data and process flows
Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
Ability to drive complex problems to resolution and adapt to change quickly

Nice To Haves

Knowledge of IAS and/or TPO standards preferred

Responsibilities

Manage, monitor and track a pipeline of Inter Affiliate projects to ensure compliance with the Inter Affiliate Oversight program
Act as the point of contact for requests from LOB or Corporate Functions submitted to the GSS IAS Broker team
Responsible for monitoring through various reports, tools, and system research for all tasks associated with the Inter Affiliate relationship
Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate risk tier and manage timelines for completion of all relevant process steps
Develop a comprehensive understanding of all risks and issues, and effectively communicate their significance to business representatives and other key stakeholders
Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures
Work with business stakeholders at all levels of the organization to fully understand and document the business needs
Partner with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc.
Participate and drive process improvement initiatives
Work and drive ad hoc projects as required, facilitate meetings, produce documentation and coordinate action items
Participate in User Acceptance Testing for both technical and process changes