Overnight Youth Housing Support Staff

Cocoon House • Monroe, WA

319d • $19 - $22

About The Position

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Overnight Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities primarily at the Emergency Shelter located in Monroe and occasionally at the Transitional Living Program located in Everett. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Requirements

• High school diploma/GED or high school equivalency.
• Must be 21 years of age or older.
• 6 months minimum of experience working with youth.
• DCYF background clearance.
• Acceptable driver's abstract with no more than 2 violations within last 3 years.
• Possess a valid driver's license, auto insurance, and reliable transportation.
• Ability to effectively communicate with all internal and external clients.
• Be able to hear voices and alarms.
• Ability to read and comprehend a variety of materials.
• Ability to operate phone, computer, and record information for files and logs.
• Must be able to lift up to 50 lbs.
• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

Responsibilities

• Build supportive relationship with youth and staff with a positive and collaborative approach.
• Maintain and model healthy and safe boundaries with youth.
• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.
• Assess emergency situations, gather pertinent information, and provide proper support.
• Follow mandating reporting and licensing policies and procedures.
• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.
• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.
• Partner with case managers to support youth case plans and interact with youth in alignment with their established plans.
• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules.
• Assist, demonstrate, and teach youth household tasks.
• Maintain cleanliness of facilities.
• Provide meals including grocery shopping, planning, and cooking.
• Arrange appointments, fill prescriptions, and dispense medication for youth.
• Communicate with other providers to assure youth are following through with their commitments.
• Respond to community calls, drop-ins, and referrals with appropriate information and directions.
• Participate in enrichment activities programming and planning with fellow staff.
• Provide information and directions for off-site services to youth.
• Transport youth to appointments as needed.

Benefits

• Medical, Dental, and Vision health options with employer contribution.
• 403(b) retirement plan with agency match.
• 21 days PTO accrual in first year.
• 10 agency-recognized holidays.
• Multilingual pay differential opportunities.
• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED