Overnight Veterinary Manager

Ethos Veterinary Health • San Marcos, CA

106d • $35 - $40

About The Position

The Assistant Hospital Service Manager (AHSM) is accountable for all facets of the daily operations of assigned disciplines and/or departments with an emphasis on creating the optimal client experience. Areas of responsibility encompass operational planning, creating an optimal client experience, training and development of staff, scheduling, and assisting in corrective actions of assigned staff, safety and security of staff, clients, and patients.

Requirements

• RVT, or equivalent work experience Required
• 1 year managing or leading a team
• The ability to work in a highly collaborative environment and a commitment to develop long-term relationships with colleagues, clients, and the community are required
• Excellent communication and organizational skills, and the ability to deliver exceptional client service

Responsibilities

• Ensure compliance and accountability for all standard hospital operating procedures and compliance with local, state, and federal regulations
• Engage in real-time resource allocation to develop staff schedules (clinical and non-clinical) to assure maximum productivity and service while managing labor against budget
• Work in collaboration with the hospital medical director to ensure effective deployment of medical services within the department(s)
• Regularly assess the efficient and effective flow of clients and pets through/in the department while also ensuring proper care from arrival through discharge and follow-up
• Evaluate the needs for the departments and recommend appropriate resources to meet those needs (equipment, staffing, etc.)
• Ensure all department work areas are clean, attractive, functional, safe (OSHA compliant) and hospitable for staff, patients and clients
• Ensure all equipment is appropriate and in good working order and receives regular required maintenance
• Develop and build teams. Encourage and build mutual trust, respect, and cooperation among team members, incorporating the company’s vision, mission and core values
• Ensure appropriate training for all staff including an exceptional understanding and delivery of customer service and hospitality
• Work in collaboration with the Hospital Director to facilitate change management in the hospital
• Serve as mentor and coach for any/all staff requiring development and assistance in non-clinical matters (supervising, relationships, etc.)
• Report Workers’ Comp claims promptly
• Supervise support staff personnel and participate in performance reviews and disciplinary actions

Benefits

• Medical, dental, vision, disability & life insurance
• FSA, 401(k) & EAP
• 3 weeks PTO, license reimbursement & provided uniforms
• 75% employee pet discount
• Discounted pet food & free wellness exams for Blood Bank donors
• Paid volunteer time for community events
• Free online CE & training with Vet Bloom
• Veterinary & technician referral bonuses
• On-site social worker & dedicated onboarding
• Direct development support from leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees