Overnight Valet Attendant - Austin, TX
About The Position
Join Parking Management Company (PMC), a national leader in hospitality-focused parking services, proudly serving Austin, TX . We specialize in valet management for hotels, resorts, healthcare, and event venues, delivering seamless, guest-first parking experiences that elevate hospitality standards. As an Overnight Hotel Valet Attendant , you'll play a critical role in providing exceptional customer service during late-night hours, ensuring the safety and security of guest vehicles while creating a welcoming and professional environment. If you're dependable, customer-focused, and ready to take on the responsibility of overnight shifts, PMC offers a supportive team and opportunities to grow your career in the vibrant Austin hospitality market. Apply today to become part of a company dedicated to excellence, teamwork, and outstanding guest experiences. Join our team in Austin, TX as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours.
Requirements
- High school diploma or GED required.
- Previous customer service experience preferred.
- A helpful attitude and strong customer service mindset are essential.
- Valid driver's license and reliable transportation are required.
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years).
- Must successfully pass and maintain a clean background check.
Responsibilities
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
- Conduct thorough vehicle inspections to document any existing damage on claim tickets.
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
- Maintain a clean, organized, and professional valet station reflective of the hotel's high standards .
- Accurately record hours and gratuities in compliance with company policies.
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
- Help with other tasks as needed to support the team and daily operations.
Benefits
- Health Benefits - Medical, vision and dental insurance - Upon eligibility
- 401K - Upon eligibility
- Supplemental Insurance - Life insurance and critical illness
- Bonus opportunities
- Internal leadership development program
- Continuous nationwide growth opportunities.
- Paid time off
- Paid training
- Tuition assistance through Bellevue University - Up to $5,250 per year
- Nationwide discounts through Perks at Work
- Military friendly employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
