Overnight Valet Attendant - Miami, FL

Parking Management Company•Miami, FL

61d

About The Position

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike. Learn more: ParkingMgt.com Position Summary Join our team as an Overnight Valet Attendant, where you will provide exceptional guest service during late-night hours. You will be responsible for safely parking and retrieving guest vehicles while ensuring the security of the parking area. As the overnight representative of the hotel, your professionalism and attention to detail will help create a positive and welcoming experience for all guests arriving or departing after hours. Primary Objective Deliver prompt, courteous, and secure valet services overnight, maintaining guest satisfaction and vehicle safety in alignment with hotel standards and company policies.

Requirements

High school diploma or GED required.
A valid driver’s license and reliable transportation are required.
Candidates must maintain an acceptable motor vehicle record (no more than three moving violations within the past three years) and pass a background check.
Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods.
A clean, professional appearance and adherence to uniform and grooming standards are required.
Evening, weekend, and holiday availability is essential.

Nice To Haves

Prior customer service experience is preferred.
A helpful attitude and strong commitment to delivering excellent service are essential.

Responsibilities

Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
Conduct thorough vehicle inspections to document any existing damage on claim tickets.
Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards.
Accurately record hours and gratuities in compliance with company policies.
Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
Help with other tasks as needed to support the team and daily operations.