This position leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, providing feedback (TourtoTeach), communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. The role models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and provides process improvement leadership. It drives financial performance and sales by reviewing P&L statements, managing budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The Coach provides supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The role also coordinates, completes, and oversees job-related activities by maintaining stakeholder relationships, supporting plans, identifying goals, building accountability, and promoting continuous learning. Compliance with company policies, procedures, mission, values, and ethics is essential, utilizing the Open Door Policy. Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally. This role offers an opportunity where passions meet purpose within the Walmart family.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees