Role summary: The (USA) Overnight Stocking Coach leads and develops overnight teams by providing training, guidance, and feedback to ensure efficient store operations. This role emphasizes effective communication, collaboration, and the implementation of business initiatives to drive financial performance and operational excellence. The coach supports customer service standards, manages inventory flow, and promotes continuous improvement while fostering a positive work environment. By aligning team efforts with company goals and policies, the position contributes to achieving sales, profit, and customer satisfaction objectives during overnight shifts. About the team: The Overnight Stocking Coach leads and supports store teams by providing training, feedback, and clear guidance to ensure efficient store operations. This role emphasizes exceptional customer service by modeling established service standards and resolving issues promptly. The team focuses on driving financial performance through effective inventory management, merchandise presentation, and operational processes. Collaboration across all levels is key to implementing business initiatives and continuous improvement. The team fosters a culture of accountability, development, and high performance, ensuring goals are met while maintaining compliance with company policies and promoting a positive work environment.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree