Overnight Stock Associate
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About The Position
The Overnight Stock Associate at Ross Dress For Less plays a crucial role in ensuring that customers have a positive shopping experience by maintaining a well-organized and stocked store. This position involves working during the night shift to restock merchandise, maintain cleanliness, and ensure that the store is ready for customers when they arrive. The associate is responsible for efficiently following company best practices, which includes making eye contact and greeting customers in a friendly manner, treating fellow associates with respect, and maintaining a clean work area at all times. The role requires engagement in various tasks throughout the store as business needs arise, and associates may be asked to perform additional tasks to help achieve customer service and operational goals. Safety is a top priority for the Overnight Stock Associate, who must maintain a high level of awareness on the sales floor to create a safe shopping environment. This includes keeping emergency exits clear and reporting any unsafe conditions to store leadership. The associate is expected to assist customers with their needs, answer questions, and provide prompt responses to customer service calls. They must also represent and support the company brand at all times, ensuring that all interactions with customers and associates are friendly and professional. In addition to customer service, the Overnight Stock Associate is responsible for various cleaning tasks, including sweeping, mopping, and disinfecting high-touch areas. They will also be involved in merchandising newly received merchandise according to company guidelines and maintaining a neat and organized store. The associate must demonstrate integrity and honesty in all interactions, safeguard confidential information, and follow all policies regarding cash and merchandise handling. Overall, this position is vital to the operational success of the store and the satisfaction of its customers.
