Vail Resorts-posted 24 days ago
$22 - $25/Yr
Full-time • Entry Level
Onsite • Keystone, CO
5,001-10,000 employees
Accommodation

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Our Overnight Operations Agent will be responsible for providing overnight coverage to guests and employees.

  • Comply with guest requests (both in person and on the telephone)
  • Provide dispatch to on call manager on duty as needed
  • Assist with late night guest check-in and delivery requests
  • Handle Employee and Guest Lockouts overnight
  • Maintains a clean and safe work area, restocking supplies as necessary
  • Communicates with other hotel departments/other departments effectively
  • Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.
  • Other duties as assigned
  • High School education or equivalent - Required
  • Valid US Driver's License, Clean driving record and must be able to pass a Vail MVR - Required
  • Phone and computer skills - Required
  • Basic reading, spelling, and math skills - Required
  • Ability to converse clearly and comfortably with many different types of people in English - Required
  • Ability to work with guests using good social manners, diplomacy, and tact - Required
  • Ability to work well under pressure - Required
  • At least 18 years of age
  • Previous hotel/hospitality experience - Preferred
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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