Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under the direction of the Security Manager, the Overnight Security Supervisor is responsible for maintaining a positive guest experience for all PPL Center patrons. Supervisors oversee the Security Staff, and ensures that they are adhering to the rules, regulations and policies of the PPL Center, while providing excellent customer service. This role pays an hourly rate of $16.00-$17.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until January 9, 2026. Responsibilities Manage Security Staff during shift as assigned by Manager. Greet guests in a friendly and courteous manner. Have knowledge of building layout, including restrooms and exits. Have knowledge of all rules and regulations. Have knowledge of all authorized credentials. Monitor guests and enforce rules. Assist in crowd management, seating discrepancies, and settling disputes Inform Security Manager of developing problem. Respond in a quick and professional manner to incidents. Be aware of all special functions or activities that occur. Assist with sign in/out of all staff. Distribute uniforms and equipment. Other duties as assigned. Qualifications Must be at least 18 years old High School diploma or GED Must have excellent customer service experience Strong problem solving skills and able to make decisions in a fast-paced environment Prior supervisory experience is a plus Effective oral communication and writing skills in the English; additional languages a plus Ability to interact with guests and staff with a professional and friendly appearance and attitude Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays Must be able to stand or walk constantly for extended length of time Must be able to work in an environment of moderate to loud noise levels Must have knowledge in surveillance, access controls, and fire alarm panels Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.