Overnight Security Officer

Four Seasons Hotels and ResortsSeattle, WA
3d$26Onsite

About The Position

Four Seasons Hotel Seattle is looking for a Safety and Security Officer who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Safety and Security Officer will be a member of a small dynamic team delivering great service to our internal and external guests. This position reports to the Security Manager.

Requirements

  • At least 1 year of security experience, preferably within Hotels
  • High School diploma
  • Apply an ethical approach to the outcome of situations.
  • Strong interpersonal and relationship-building skills to work with peers, superiors and clients.
  • Work in a safe, prudent and organized manner.
  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task in a high volume and demanding environment.
  • Strong problem solving skills, ability to handle difficult situations and guests.

Nice To Haves

  • Bachelor’s Degree Preferred.

Responsibilities

  • Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds.
  • Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
  • Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by completing safety inspections and providing training as required.
  • Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed.
  • Display complete knowledge of the fire/life system and all support systems, their functions and emergency response procedures.
  • Patrol building noting and correcting safety, security, and fire hazards. Able walk/run up stairs carrying a fire extinguisher.
  • Implement all policies and procedures regarding security and safety.
  • Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
  • Respond properly in any hotel emergency safety situation.
  • Assist with Workers’ Compensation, complete reports, and maintain health and safety.
  • Write comprehensive incident reports and conduct thorough investigations.
  • Maintain report records, assist and follow-up on investigations, and approve reports and logs.
  • Initiates and assists general liability reports.
  • Promotes loss prevention through training and awareness throughout the building to reduce claims.
  • Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
  • Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.
  • Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
  • Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
  • Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
  • Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
  • Works harmoniously and professionally with co-workers and supervisors.
  • Collect, log and distribute lost and found left by guests or visitors on the property.
  • Perform bag checks of employees leaving property.

Benefits

  • Compensation: $26.22/hour, plus $2 Overnight Shift Premium
  • 13 Days Paid Time Off + 10 Paid Holidays/year
  • Medical, Dental, & Vision Insurance
  • 401K Retirement Savings Plan, plus Employer Match Program
  • Complimentary Room Nights and Discounted Rates
  • Complimentary Meals in our Employee Cafeteria
  • Complimentary Uniform Care & Dry Cleaning
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Paid Parental Leave & Short-Term Disability
  • Life Insurance
  • Bereavement & Jury Duty Pay
  • FMLA & WA State Leave
  • Personal, Medical, & Military Leave options
  • Tuition reimbursement
  • Training Programs; Growth & Development Opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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