Overnight Security Officer- Free Parking

PALMS SOUTH BEACH INC•Miami Beach, FL

4d•Onsite

About The Position

The Palms Hotel & Spa combines genuine service, laid-back sophistication and oceanfront serenity into a 251-room vacation, meeting, and wedding destination where complete wellness and environmental awareness are at the center of each guest experience. Privately owned and managed by a European family since over 25 years, The Palms is a AAA Four-Diamond rated hotel with a lush tropical pool area, a full-service beach operation, over 8,000SF of meeting and event space, an AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, its signature natural gourmet eatery. The Palms Hotel & Spa is a member of Preferred Hotels & Resorts, a collection of the finest independent luxury hotels around the world, and Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, and the recipient of Travel & Leisure’s World’s Best Award for six consecutive years. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family! This role will assist in managing the Security department of the hotel to ensure completion and compliance of all hotel policies and procedures and government regulation standards and serve as safety and security manager in his/her absence. Help to ensure the safety and security of guests, visitors and your fellow talent, as well as being responsible for safeguarding the hotel property and assets.

Requirements

Be courteous
Show genuine care for all co-workers and guest(s)
The ability to work well in a team environment
Proficient in the English language. Second language is an asset.
Must be able to handle a multitude of tasks in an intense, ever-changing environment.
Maintain a professional appearance and manner at all times.
High School Diploma or equivalent preferred.
Good writing and report taking skill required.
Two years prior security experience required, preferably one of those years in a hotel environment.
Must be able to handle multiple tasks and able to make appropriate decisions in difficult situations.
Must be able to walk for extended periods of time.
Must be flexible to work all shifts, including weekends and holidays.
Must be customer-service oriented, and have excellent hospitality skills.

Nice To Haves

Previous use of two-way radio an asset.
Knowledge on innkeeper law an asset.

Responsibilities

Maintain a professional image at all times with guests, visitors, and staff members. Work cooperatively with all hotel team members, attend and participate in departmental meetings.
Monitor radio communications, operations, and fire Control Panel.
Maintain control of Lost and Found procedures
Maintain key issuance.
Maintain documentation of all incidents.
Follow written and/or verbal instructions. Listen effectively, speak, read, and write English clearly to ascertain and document important information. Effectively communicate through the two-way radio system.
Conduct all investigations as set forth in the Security Standard Manual. Investigate all incidents and submit all daily reports in accordance with the Security Standard Manual.
Enforce all hotel rules/regulations in accordance with the Employee Handbook. Comply with duties described in the Security Standards Manual and any assigned by the Director of Security and/or Supervisor. Have a complete understanding of Emergency Procedures. Execute emergency procedures in accordance with hotel standards.
Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance.
Conducts staff members bag checks.