Overnight Security Officer

Four SeasonsNashville, TN
12d

About The Position

We are seeking an Overnight Security Officer , an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Overnight Security Officer is in charge of p rotecting the hotel premises against dangers such as theft, fire, and trespassers. Protect the hotel guests and employees as well as the property inside the hotel.

Requirements

  • At least 1+ years of security experience, preferably within Hotels
  • Apply an ethical approach to the outcome of situations.
  • Strong interpersonal and relationship-building skills to work with peers, superiors, and clients.
  • Work in a safe, prudent, and organized manner.
  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
  • Reading, writing and oral proficiency in the English language
  • Ability to multi-task in a high volume and demanding environment
  • Strong problem solving skills, ability to handle difficult situations and guests

Responsibilities

  • Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, Hotel property, building and grounds.
  • Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards.
  • Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
  • Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed.
  • Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
  • Patrol building noting and correcting safety, security, and fire hazards. Able walk /run upstairs carrying a fire extinguisher.
  • Implement all policies and procedures regarding security and safety.
  • Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
  • Respond properly in any hotel emergency safety situation.
  • Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
  • Write comprehensive incident reports and conduct thorough investigations.
  • Maintain report records, assist and follow-up on investigations, and approve reports and logs.
  • Initiates and assists General liability reports.
  • Promotes loss prevention through training and awareness throughout the building to reduce claims.
  • Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
  • Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.
  • Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
  • Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
  • Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
  • Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
  • Works harmoniously and professionally with co-workers and supervisors.

Benefits

  • Dynamic Employee Culture where you are encouraged to be your true self!
  • Inclusive and diverse employee engagement events all year-round
  • Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan ) as well as Vacation & Holiday Pay
  • Sick Pay, Disability Coverage and Life Insurance
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts
  • Complementary Uniforms and uniform care
  • Complimentary Employee Meals
  • Comprehensive learning and development programs to help you master your craft.
  • And so much more!
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