Overnight Security Officer

Four Seasons • Nashville, TN

12d

About The Position

We are seeking an Overnight Security Officer , an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Overnight Security Officer is in charge of p rotecting the hotel premises against dangers such as theft, fire, and trespassers. Protect the hotel guests and employees as well as the property inside the hotel.

Requirements

• At least 1+ years of security experience, preferably within Hotels
• Apply an ethical approach to the outcome of situations.
• Strong interpersonal and relationship-building skills to work with peers, superiors, and clients.
• Work in a safe, prudent, and organized manner.
• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
• Reading, writing and oral proficiency in the English language
• Ability to multi-task in a high volume and demanding environment
• Strong problem solving skills, ability to handle difficult situations and guests

Responsibilities

• Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, Hotel property, building and grounds.
• Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed.
• Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk /run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Respond properly in any hotel emergency safety situation.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations.
• Maintain report records, assist and follow-up on investigations, and approve reports and logs.
• Initiates and assists General liability reports.
• Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Works harmoniously and professionally with co-workers and supervisors.

Benefits

• Dynamic Employee Culture where you are encouraged to be your true self!
• Inclusive and diverse employee engagement events all year-round
• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan ) as well as Vacation & Holiday Pay
• Sick Pay, Disability Coverage and Life Insurance
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complementary Uniforms and uniform care
• Complimentary Employee Meals
• Comprehensive learning and development programs to help you master your craft.
• And so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed