Overnight Security Officer - The Little Nell

The Little Nell•Aspen, CO

1d•Onsite

About The Position

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected] , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Overnight Security Officer ensures the safety and security of guests, employees, and hotel property during nighttime hours by monitoring premises, responding to incidents, and enforcing hotel policies. This role requires vigilance, professionalism, and strong problem-solving skills to maintain a secure and welcoming environment. This position reports to the Front Office Manager.

Requirements

One year of experience in security or law enforcement required
Valid driver’s license
Knowledge of fire safety and first aid
Proficiency in operating security systems, surveillance cameras, and alarm systems
Strong knowledge of security protocols, procedures, and emergency response plans
Proven record of honesty, integrity, and a strong attention to detail
Excellent observational and situational awareness skills
Strong verbal and written communication skills for incident reporting and guest interactions
Ability to handle high-pressure situations calmly and professionally
Ability to work hours which will be outside of normal business working hours
Strong problem-solving and conflict resolution abilities
Ability to enforce hotel policies while maintaining a professional and guest-friendly demeanor
Ability to respond quickly and effectively to emergencies or security threats
Attention to detail when conducting inspections and writing reports
Ability to work independently and as part of a team in a fast-paced environment
Ability to remain alert, focused, and proactive during overnight shifts
Strong ethical standards and ability to handle sensitive information with discretion
Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Nice To Haves

College degree preferred
Bonded preferred
CPR preferred

Responsibilities

Patrol hotel premises, including hallways, lobbies, and parking areas, to ensure safety and security
Monitor security cameras and alarm systems for any suspicious activity or emergencies
Respond promptly to guest and employee incidents, disturbances, or emergencies
Enforce hotel policies and procedures to maintain a safe and orderly environment
Assist with crowd control and manage unauthorized access to restricted areas
Conduct investigations and document security incidents with detailed reports
Collaborate with local law enforcement and emergency services when necessary
Aid guests and employees, including escorting individuals when needed
Perform routine safety inspections and report any hazards or maintenance issues
Handle lost and found items in accordance with hotel procedures
Maintain confidentiality and professionalism in all security matters
Assist with emergency response procedures, including fire alarms, evacuations, and first aid as needed
Other duties as assigned