Overnight Room Service Server

Four Seasons Hotels and Resorts • Philadelphia, PA

262d

About The Position

The Four Seasons Hotel Philadelphia is seeking an Overnight In-Room Dining Server to join our food & beverage team. In-Room Dining Servers will transport food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality. Greet guests and be able to provide thorough description of food and beverage items. Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal. Properly and accurately close guest checks securing room number and signature; properly settle voice checks or complimentary meals. Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Requirements

• Strong knowledge of food & beverage and customer service.
• Strong interpersonal and team player skills.
• Work authorization in the United States.

Responsibilities

• Transport food orders and amenities to guests in a timely manner.
• Greet guests and provide thorough descriptions of food and beverage items.
• Breakdown, clean, and set-up room service tables.
• Coordinate tray and table removal.
• Close guest checks securing room number and signature.
• Settle voice checks or complimentary meals.
• Anticipate guest needs and ascertain satisfaction.
• Offer suggestions and respond to guest concerns and requests.

Benefits

• Complimentary room night stays at Four Seasons worldwide.
• Employee meals prepared by our culinary team.
• Dry cleaning and alteration of employee uniforms.
• Discounted medical, dental, and vision coverage.
• Parking and Septa access.
• City Fitness membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation