OVERNIGHT NIGHT BELLPERSON

GATE HR • FL

75d

About The Position

Join an award winning company! The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida and we pride ourselves in our 5-Diamond Certified service, our thoughtfully balanced menus and wine lists. People are our greatest asset and we are currently seeking people like you that have a desire to serve to join our team! Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club!

Responsibilities

• Arrive to work on time, consistently.
• Upon entering the property, arrive in proper uniform, crisp, clean and in good repair.
• Hair must be clean and cut in a becoming style; management has final approval.
• Attend all required training, safety courses; attend office and departmental meetings.
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
• Follow superior standards of appearance and gracious service among service staff.
• Service the entrance to The Inn. Assure guests are greeted courteously upon arrival, vehicle doors are opened, assisted with luggage, and directed to the front desk.
• Escort newly-arrived guests to their rooms and attend to their immediate needs.
• Assure security of guest accommodations by checking doors and windows and advising guests that valuables should be placed in the room safe.
• Advise Bell Captain or Chief of Service, housekeeping or maintenance of room appearance, condition or maintenance requirements when observed.
• Respond promptly and courteously to all guest requests.
• Advise Bell Captain or Chief of Service, Front Desk Manager of unusual guest reactions to service or facilities, whether positive or negative.
• Provide transportation needs of the guests.
• Maintain appearance and good operating condition of vans and battery-operated vehicles assigned.
• Make sure the entrance and driveway directly in front of The Inn always presents a neat & clean appearance.
• Assist The Inn Shop by moving merchandise between The Inn and Surf Shops as required.
• Distribute all guest mail, packages, faxes, inter-department and inter-office mail, correspondence and printed material.
• Assist Sales, Public Relations and Reservations units in stuffing, sorting and processing outgoing mail.
• In the absence of the Bell Captain, maintain the daily bulletin board at The Inn.
• Maintain the fireplace in the Great Lounge.
• Expedite guest inquiries, requests and complaints.
• Execute the general responsibilities common to all Club management staff in minimizing the costs of unit operations and in safeguarding the property and the reputation of the Club.
• Make sure a high standard of appearance and politeness among guest contact personnel.
• Assist the Bell Captain with the training and supervision of new bell staff.
• Attend weekly staff meetings, stay informed of all policies concerning member/guest and personnel relations.
• Maintain high sanitation and safety standards, training and working daily with Bell Captain.
• Perform and follow up on any other duties as assigned by the Bell Captain or Front Desk Manager.

Benefits

• Vacation Pay
• Holiday Pay
• Sick pay
• 401(k)
• Medical/Dental/Vision/Short Term Disability/Long Term Disability/Life Insurance
• Free Parking
• Employee Café
• Dry Cleaning

What This Job Offers

• Number of Employees: 51-100 employees