Irving Market - Overnight Market Lead - Full-Time

HEB•Irving, TX

About The Position

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals?

Requirements

an associate's degree or 6 months of related experience
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Associate's degree, or equivalent from two-year college or technical school; or
6+ months of related experience and / or training, or
Combination of equivalent education / training
Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training
Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment
Knowledge of the culinary and nutritional aspects of product
Meat-cutting skills (saw, grinder)
Customer service and communication skills
Computer skills (Telxon, IMS, Exporter, CIS, MS Office)
Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)
Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Lift and carry moderately heavy loads (40 - 60 lbs)
Frequently stand, walk, bend, reach, pivot, push / pull with arms, grasp
Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals
Occasionally be exposed to wet and / or humid conditions

Responsibilities

May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules
Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners
Orders product; ensures quality control; unloads heavy, bulky meat from trucks
Operates power meat prep and processing equipment
Cuts, trims, and prepares meat for service meat counter and self-service counter
Weighs / wraps / labels product
Ensures proper product rotation and storage
Maintains coolers and freezers
Assists in all technical areas, as needed
Provides / coaches on superior customer service
Answers customer questions regarding products; assists with selections
Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat
Cleans / sanitizes sales floor, display cases, prep areas, and equipment
Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations
Maintains equipment safety and sanitation standards