OVERNIGHT MANAGER

MPB Hotel LLC•Manalapan, FL

17d

About The Position

We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make. We are seeking an Overnight Hotel Manager to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort. Role Summary: To oversee the operations of the overnight housekeeping operations and assist in covering Overnight MOD responsibilities. Additionally, this position will be maintaining the structure and well-being of the department by controlling payroll costs, supply budgets, forecasting and staffing guidelines. Exemplifies the philosophy and mission of Eau Resort & Spa.

Requirements

Proven leadership and service experience in a luxury hotel and/or resort, with concentration within the housekeeping function.
Minimum two (2) years' experience in a Housekeeping Manger and /or Assistant Front Office Manager role at a comparable resort property (quality, size, rate structure, amenities).
Knowledge of proper cleaning techniques, requirements and use of equipment.
Knowledge of proper chemical handling.
Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
Ability to provide legible communication.
Patience and Integrity.
Ability to remain calm and courteous with demanding/difficult situations.
Calm under pressure: must have the ability to problem solve, troubleshoot, effectively prioritize work and assignments, and accurately meet deadlines.
Previous experience in management in a AAA Five-Diamond, Forbes Five-Star property.
Work closely with staff to ensure guests have extraordinary experiences. Assist in the training, mentoring, supervision and motivation of team.
Ability to understand guests' service needs.
Knowledge of Forbes Five-Star standards.
Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time.
Ability to focus attention on details.
Previous Opera PMS experience.
Previous HotSos program experience.
Ability to endure abundant physical movements throughout the work areas.
Ability to work cohesively with co-workers as part of a team.