Overnight Loss Prevention Officer - Marriott Luxury Collection (Vail, CO, US)
About The Position
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Summary: Responsible for the safety and security of The Hythe Vail and Spa colleagues, guests and owners as well as property assets.
Requirements
- Must be able to read, write, speak, understand and comprehend English fluently.
- Must have a high school diploma or equivalent.
- Must be proficient with computers, specifically, Microsoft Office.
- Must complete a satisfactory Motor Vehicle Record check before employment.
- Must have or be able to obtain a CPR, First Aid and AED certification within 30 days of hire.
- Must maintain a positive and optimistic attitude at all times.
- Must be able to communicate in an effective and professional manner.
- Must be able to remain calm in difficult situations.
- Must be able to learn quickly to work in various situations.
- Must be able to bend, crawl, climb, lift, kneel and crouch.
- Must be able to lift up to 60 lbs.
- Must be able to work in all weather conditions.
- Must be able to work weekends, evenings and holidays.
- Must be able to make a year-round commitment.
- Resumes.
Nice To Haves
- Must have at least 1 year of guest service experience.
- Must have a valid US driver's license.
- Ability to communicate in Spanish is helpful.
- In-person interviews.
Responsibilities
- Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
- Maintains accurate records while performing duties including camera monitoring, shift activity, guest and employee incidents, able to keep information confidential.
- Resolve difficult guest situations in a professional and hospitable manner.
- Respond to emergencies.
- Manage hotel lost & found.
- Communicate with management and colleagues in an effective and professional manner.
- Maintain a calm and professional demeanor during difficult situations.
- Complete any and all tasks assigned in a timely manner to the expected level.
- Assists valet with guest car retrieval when needed.
- Shipping and Receiving. Must assist in the handling of guest and hotel incoming and outgoing shipments.
- Other duties as assigned
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
