Overnight In Room Dining Order Taker

Accor Group • Scottsdale, AZ

93d

About The Position

Our guests are always at home here at the Fairmont Scottsdale Princess - and their In Room Dining experience is no exception. As an Overnight In Room Dining Order Taker you will provide a warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

Requirements

• Previous Food & Beverage service experience required
• Previous Point of Sale System experience preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Able to work flexible shifts, evenings, weekends & holidays
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Maintain proper telephone etiquette at all times
• Have full knowledge of beverage lists
• Record guest orders accurately and efficiently while honoring all special requests
• Follow outlet policies, procedures and service standards
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Serve as an In Room Dining Server as needed
• Other duties as assigned

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation