Overnight In Room Dining Order Taker

Accor GroupScottsdale, AZ
93d

About The Position

Our guests are always at home here at the Fairmont Scottsdale Princess - and their In Room Dining experience is no exception. As an Overnight In Room Dining Order Taker you will provide a warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

Requirements

  • Previous Food & Beverage service experience required
  • Previous Point of Sale System experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Able to work flexible shifts, evenings, weekends & holidays
  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Maintain proper telephone etiquette at all times
  • Have full knowledge of beverage lists
  • Record guest orders accurately and efficiently while honoring all special requests
  • Follow outlet policies, procedures and service standards
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Serve as an In Room Dining Server as needed
  • Other duties as assigned

Benefits

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
  • 401K, Direct Deposit etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities
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