Overnight Housekeeping Cleaner - Waldorf Astoria New York

Hilton•New York, NY

2d•$30 - $40•Onsite

About The Position

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an Overnight Housekeeper to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. An Overnight Housekeeper plays a crucial role in maintaining the impeccable cleanliness and presentation of the hotel, ensuring that every corner reflects the elevated luxury standards expected at a Forbes 5-Star property. This role involves not only maintaining designated areas of the hotel but also responding promptly to guest requests, anticipating their needs, and ensuring that all spaces are meticulously cared for. The Overnight Housekeeper's attention to detail and commitment to excellence are integral in upholding the hotel’s reputation for providing personalized and refined guest experiences, contributing to our ongoing pursuit of exceptional guest service and financial success. As an Overnight Housekeeper, you will play a key role in maintaining the hotel's high standards of cleanliness and service in designated areas. In support of the hotel's efforts to achieve and maintain five-star service, complete assigned cleaning in public areas or guest rooms, respond to guest requests, and complete special projects to enhance the overall guest experience. Your attention to detail and commitment to hospitality will ensure that all areas meet the expectations of luxury and excellence.

Requirements

A keen eye for detail and a commitment to maintaining the pristine condition of the hotel’s public areas and guest rooms.
Prior experience in a luxury hotel or similar environment is preferred, with a strong understanding of the level of service and cleanliness required to reach Forbes 5-Star standards.
A strong work ethic with the ability to handle multiple tasks and prioritize effectively while ensuring consistency in quality and service.
A proactive attitude, responding promptly to guest requests and anticipating needs before they are voiced.
Excellent interpersonal skills, with the ability to interact with guests and team members in a friendly, approachable, and professional manner.
A commitment to upholding luxury service standards, ensuring that every task is completed to perfection.
Ability to work independently, with strong time management skills to ensure tasks are completed efficiently while maintaining attention to detail.
Physical stamina and strength, as the role involves manual tasks such as lifting, moving furniture, and performing deep cleaning duties.
A passion for providing exceptional guest service, contributing to an overall experience that aligns with the hotel’s luxury and Forbes 5-Star standards.
Ability to work flexible hours, including nights, weekends, and holidays as needed.

Nice To Haves

Prior experience in a luxury hotel or similar environment is preferred, with a strong understanding of the level of service and cleanliness required to reach Forbes 5-Star standards.

Responsibilities

Clean and maintain designated areas to uphold the hotel's cleanliness and condition standards.
Clean guest rooms as assigned.
Regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns.
Complete special projects as assigned.
Deliver supplies, and amenities to departments, guest rooms, and storage areas.
Respond promptly to guest requests, ensuring exceptional service and hospitality.
Adhere to all safety, sanitation, and hotel policies.
Perform other duties as assigned to support the housekeeping and operations teams.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs