Overnight Hotel Supervisor - Paramount Hotels

Paramount Hotel Seattle•Seattle, WA

7d•Onsite

About The Position

The Paramount Hotel Seattle is looking for dynamic team members to join our Family! Be a part of a larger picture - The Paramount Hotel Seattle has been a desired hotel in the heart of the thriving Seattle Central Business District for over twenty years. We pride ourselves on being one of the top hotels in downtown Seattle – offering personalized service to our guests and philanthropic services to our community organizations. Together, we strive to create a culture that is based on integrity, respect, quality and focused on producing the best experience for everyone who walks through our doors. What it means to be Paramount family - Whether a guest arrives early in the morning or late at night from their travels, you know how to make them feel at ease with your compassion and empathy. They will fall in love with our comfortable lobby, your kind face and your willingness to create an experience tailored to their needs.

Requirements

Overnight Shifts (11pm to 7am)
Familiarity with Hotel Property Management Systems (e.g., Opera, Canary, Valet Software, Amadeus, etc.)
Strong math and analytical skills with attention to detail and accuracy
Excellent communication and customer service skills
Ability to work independently and remain alert throughout overnight shifts
Dependable and punctual with a professional appearance and demeanor
Flexible to work weekends, holidays, and overnight shifts
High school diploma or equivalent required; college coursework in Accounting or Hospitality a plus
Previous Hotel Front Desk or Accounting experience preferred

Responsibilities

Perform nightly audit of all hotel revenue, including room charges, parking charges, and miscellaneous income
Reconcile and balance all accounts, ensuring proper documentation of discrepancies or adjustments
Run end-of-day reports and roll the date in the property management system (PMS)
Prepare daily financial reports for management, including revenue summaries and occupancy data
Perform front desk duties such as guest check-ins and check-outs, taking reservations, and responding to inquiries
Monitor overnight security of hotel premises and report any suspicious activity or safety concerns
Address and resolve guest concerns or emergencies in a professional and timely manner
Maintain cleanliness and organization of front desk and lobby areas during overnight shift
Follow established hotel policies and procedures for cash handling, guest privacy, and emergency response
Communicate relevant information to morning staff and management through shift reports
Ensure no Open Folios
Ensure daily credit limits are sufficient
Utilize existing and new technology as implemented
May on occasion need to valet cars
Must be able to perform Front Desk Duties
Other duties and responsibilities as assigned by Hotel Leadership