About The Position

The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a fulltime Overnight Hospitality Officer to join their team! Ideal candidates for this position will have previous guest/customer facing security experience, as well as excellent communication and guest service skills. Shift Pattern: overnight (10:30 pm to 7 am) full availability and weekend availability required. Pay Rate: $20.72 per hour.

Requirements

  • Previous guest/customer facing security experience
  • Excellent communication and guest service skills
  • Full availability and weekend availability required

Responsibilities

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices
  • Initiates preliminary investigations into incidents, as needed
  • Writes reports and ensures accuracy of necessary documentation, as needed
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Benefits

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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