Overnight Guest Services Officer (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton • Orlando, FL

303d • $20

About The Position

The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking a fulltime Overnight Hospitality Officer to join their team! Ideal candidates for this position will have previous guest/customer facing security experience, as well as excellent communication and guest service skills. Shift Pattern: overnight (10:30 pm to 7 am) full availability and weekend availability required. Pay Rate: $20.72 per hour.

Requirements

• Previous guest/customer facing security experience
• Excellent communication and guest service skills
• Full availability and weekend availability required

Responsibilities

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Benefits

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation