Overnight Grocery Supervisor - Full Time

Whole Foods • Rockville, MD

91d • $19 - $30

About The Position

Assists with the scheduling and supervision of overnight Team Members as well as with the normal operational flow of the department. Oversees and maintains compelling displays. Supports the Team Leader and Associate Team Leader(s) to ensure smooth operation of the team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Requirements

• 12+ months retail experience.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Knowledge, skills, and abilities of departmental Team Members.
• Capable of teaching others in a constructive and positive manner.
• Strong demonstrated organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Responsibilities

• Effectively supervises and delegates tasks based on the needs of the department.
• Oversees team and resolves difficult situations.
• Responds to customer and Team Member needs and concerns.
• Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
• Establishes and maintains a positive work environment that supports high Team Member morale.
• Communicates team concerns to the Team Leader and Associate Team Leader.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Opens and closes department according to established procedures.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Benefits

• Health insurance
• Retirement plan benefits
• Eligibility for a store discount
• Paid time off
• Access to other benefit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers