Overnight Front Office Supervisor

Hyatt Hotels Corp.•Vail, CO

44d•$22 - $26•Onsite

About The Position

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail's premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. This person must have overnight availability. The salary range for this position is $22.00-$26.00 per hour. Actual pay will be commensurate with experience.

Requirements

A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Ability to stand for long periods of time.
Experience and a thorough understanding of Front Office operations.

Responsibilities

guest registration process
communication of hotel services and promotions
processing forms of payment
responding to guest inquires

Benefits

Enjoy free meals in our colleague cafeteria for every shift worked
Free parking on-site
1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
Discounted & Complimentary hotel room nights
Medical, Dental, Vision Insurance - (Full-Time colleagues)
Flexible Spending Account (Full-Time colleagues)
Retirement Savings Plan
Basic Life Insurance
PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
Opportunities to work around the world with Hyatt Hotels and Resorts
Annual of Season Ski Pass Bonus