Overnight Front Desk Agent

Torgerson Properties • Roseville, MN

72d • $18 - $20

About The Position

As an Overnight Front Desk Agent at the Residence Inn by Marriott in Roseville, MN, you will have the opportunity to give each guest a memorable experience while preparing the hotel for the next day. This role requires you to work independently, caring for each guest's needs, processing arrivals and departures, monitoring safety measures, and performing responsibilities assigned by the Front Desk Supervisor. Your organization and communication skills will significantly contribute to the guest experience and the overall company culture.

Requirements

• Must be available to work overnight shifts from Sunday through Thursday, 11pm to 7am.
• Strong communication and organizational skills are essential.
• Ability to work independently and handle guest needs effectively.

Nice To Haves

• Previous experience in a hotel or customer service role is preferred.

Responsibilities

• Provide excellent customer service to guests during overnight shifts.
• Process guest check-ins and check-outs efficiently.
• Monitor safety and security measures throughout the hotel.
• Assist guests with inquiries and resolve any issues that arise during the night.
• Prepare the hotel for the next day by ensuring all areas are clean and organized.

Benefits

• Travel the world with associate rate hotel discounts worldwide.
• Free language classes to expand your connections.
• Health and Dental Insurance Benefits.
• 401 K retirement plan with a 50% company match.
• Schedule flexibility to accommodate busy lives.
• Paid vacation time.
• Paid volunteer time to make a difference in the community.
• Mentorship program for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed