Overnight Front Desk Agent | Hyatt Andaz Scottsdale Resort

Hyatt Hotels Corp.•Scottsdale, AZ

32d•$20•Onsite

About The Position

At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Requirements

Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests
Team player
Basic accounting/math skills
Must be able to work overnight shifts (typically between 10 pm - 6 am, but with flexibility to work earlier start shifts at times). Must be able to work weekends as well.
Proof of eligibility to work in the United States is required, as well as a completed background check.

Responsibilities

Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Other duties as assigned