Overnight Floor Houseperson & Shuttle Driver (FT)
About The Position
$250 SIGNING BONUS (after 90-days). Full-Time. Overnights Required. The Courtyard by Marriott - Rochester Downtown, managed by Essex Hotel Management, is currently seeking a DRIVEN Houseperson. As a Houseperson, you will be responsible for ensuring that our hotel's public areas and guest rooms are clean, tidy, and well-maintained. You will work closely with our housekeeping team to ensure that our guests have a comfortable and enjoyable stay. What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN: Dedicated to finding solutions that work Responsive to our partners, our team members, and our guests Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable Value-Oriented - we value diversity, relationships, and performance Engaged - we care about the work we do and the people we work with Nimble - we strive to be flexible and innovative Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.
Requirements
- High school diploma or equivalent
- Previous experience in a hotel or hospitality setting preferred
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to lift and carry up to 50 pounds
- Flexibility to work weekends and holidays
Responsibilities
- Clean and maintain hotel public areas, including hallways, lobbies, and elevators
- Assist housekeeping staff with cleaning and maintaining guest rooms
- Deliver linens, towels, and other supplies to guest rooms as needed
- Remove trash and dirty linens from guest rooms
- Respond to guest requests and complaints in a timely and professional manner
- Report any maintenance issues or safety hazards to the appropriate department
- Follow all hotel policies and procedures, including safety and security protocols
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
