Shift Lead- Overnight ER/ICU Registered Veterinary Technician, SRAES

Ethos Veterinary Health•Colorado Springs, CO

3d•$26 - $33•Onsite

About The Position

As an ER/ICU Technician Lead, you triage and assess patients, provide immediate lifesaving care under the ER doctor’s guidance, and assist with diagnostics, treatment, and hospitalization. You lead shift operations, assign tasks, and mentor team members while collaborating with staff to ensure high-quality patient care. You communicate updates, treatment plans, and financial information to owners, handle client concerns, enforce hospital policies, and contribute to leadership decision-making, demonstrating strong leadership, teamwork, and the ability to perform under high-pressure situations.

Requirements

Registered Veterinary Technicians (RVT) with at least 2 years of emergency/critical care experience, dedicated to providing outstanding client service and excellent patient care.
Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Responsibilities

Provides on the spot training, coaching, mentoring and feedback to team members
Responsible for oversite of shift including directing shift assignments
Handling client complaints within shift
Involved in leadership decision making through check ins with supervisor, management and monthly leadership meetings
Ensuring compliance with hospital policies and procedures
Capable of handling high- pressure situations
Strong ability to lead a team and communicate effectively with staff and management
Provides excellent patient care to every patient
Triage patients as they come into the ER with appropriate medical decision making and escalation to ER doctor as appropriate.
Obtaining history and vital signs of the pet
Assist DVM’s with exams, treatments and procedures
Immediately respond to STAT calls and follow the appropriate patient care protocols
Perform standard technician duties including patient restraint, venipuncture, SQ Fluids, radiographs, medication administration as ordered by a Veterinarian, obtain and process laboratory samples, handle and dispense medications by veterinarian orders
Perform sedation and anesthesia according to established hospital protocols (induction, maintenance, monitoring and recovery).
Maintain accurate paperless medical records utilizing Instinct
Demonstrate working knowledge of financial and charging practices including creating estimates and discussing with the owners, collecting payment and discharging patients.
Collaborate with all departments across the hospital to ensure that all patients are receiving the best possible patient care
Demonstrate compassion and care in all interactions
Attend department and staff meetings
Contribute to the overall needs, cleanliness and organization of the hospital.
Other duties as needed.