Overnight Emergency Shelter Supervisor
About The Position
The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: Our free, confidential and voluntary, 13-bed shelter serves youth, 12-17 years old, for up to 30 days. The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. The goal is to provide emergency care and support to runaway & homeless youth in a safe, respectful environment and to work with them to secure and maintain a stable living environment. The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care. Schedule: Full time, 38 hours per week. 3 overnight shifts & 1 day shift per week. Flexibility is required.
Requirements
- Bachelor's Degree in Human Service or related field AND 3 years' supervisory experience AND 2 years' experience working with youth OR equivalent combination
- A valid drivers license
- Counseling approaches and techniques
- Adolescent development and issues
- Knowledge of residential services & community resources
- Strong communication skills
- Group facilitation and training methods
- Crisis prevention, intervention and resolution skills
- Strong time management and multi-tasking
- Social, recreational activities
- Group and individual supervision techniques
- Advanced Knowledge of Microsoft Office
Responsibilities
- Provide individual and group supervision to overnight staff
- Teaming with other RHY programs
- Quality assurance & consultation - both program and client
- Supervision of daily/nightly program
- Oversight of the overnight shelter schedule
- Maintain client confidentiality
- Crisis prevention/intervention & conflict resolution
- Promote teaming with daytime Emergency Shelter Counselors
- Special focus on assisting with data entry and maintenance of client files
- Individual counseling and mentoring
- Maintenance of facility and grounds
- After-hours intake, assessment, information, and referral
- Transportation of clients, as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
