Overnight Customer Support Representative

Sound TelecomSpokane, WA
$18 - $21Onsite

About The Position

Immediately hiring Overnight Customer Support Representatives ! Sound Telecom is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts. This role involves professionally handling incoming calls by greeting every caller with a polite and pleasant tone to ensure a positive first impression. We have supportive and compassionate teams that are collaborative and dedicated in a fast-paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full-Time shifts. We provide all the training in a positive team environment designed for your success! Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity - Apply Today!

Requirements

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
  • Availability to work one weekend day

Responsibilities

  • Taking messages
  • Light appointment setting
  • Dispatching out critical needs to the appropriate contacts
  • Professionally handling incoming calls
  • Greeting every caller with a polite and pleasant tone

Benefits

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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