JOB DEFINITION: Provides supportive counseling, ADL training, crisis intervention and restorative services (when applicable) to people with psychiatric disabilities in residential programs in compliance with relevant regulations. DUTIES AND RESPONSIBILITIES: Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services. Monitor, train and assist residents in all programs in household maintenance activities to ensure a clean, safe and homelike environment. Directly participate in household maintenance activities when required. Provide coverage at all residential sites as needed. Provide training, supervision and assistance to residents in daily activities including food purchases, recreational activities, and meal planning and personal care activities. Assist residents in developing meaningful service plan goals and provide supports to assist residents in achieving their goals Conduct fire safety training activities and ensures fire drills are conducted in accordance with regulatory guidelines. Participate in all Medicaid billable activities under leadership of the Supervisor, and/or ensure that all documentation required for the particular program is current and in compliance with regulatory guidelines. Document interactions with residents in accordance with agency policies and standards. Meet weekly, or as scheduled, with assigned primary residents for counseling and to establish and review service plan goals. Maintain collateral contacts with outside service providers and participate in case conferences as scheduled. Assist residents in procuring and maintaining financial entitlements. Monitor medications as required. Make visits to residents in apartments as scheduled and/or provide 24-hour supervision to residents in congregate facilities. Provide transportation as needed using personal vehicle when agency vehicle is not available. Promptly report all emergencies, incidents, and maintenance and safety issues to senior Counselor or Supervisor. Participate in team meetings as scheduled. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress Complete QI Training during onboarding and participate in QI refresher training as needed. Identify and implement quality improvement trainings and activities as part of professional development goals Encourage quality improvement processes and provide consistent resources for QI and professional development Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines. Additional duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED