Overnight Counselor Assistant

Catholic Charities Steuben/LivingstonBath, NY
1d$19Onsite

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: The Overnight Counselor Assistant is an awake position. The overnight counselor is responsible for the safety of the residents and facilities between 10 PM and 8:00 AM. The overnight counselor provides counseling and emergency services as needed. The overnight counselor provides Quality Assurance services as designated by the Program Director and Program Supervisor.

Requirements

  • High School Diploma required.
  • Must be 21 years of age per Justice Center
  • Training specific to CD will be required within the first year of hire
  • Ability to operation program vehicles.
  • Related/residential experience in chemical dependency or human services field.
  • A relevant combination of education and experience will be considered
  • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards.
  • All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.
  • Possess excellent verbal and written communication skills.
  • Previous experience working with diverse populations, including low to moderate- income families.
  • Ability to multi-task and prioritize duties.
  • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
  • Ability to maintain absolute confidentiality regarding all records reviewed including client records, employee records and billing records.
  • Proficiency and experience with PC’s and Microsoft applications.
  • Ability to analyze and interpret data and to handle problem resolution.
  • Possession of a valid driver’s license and a driver’s record considered acceptable by agency and insurance carrier.

Nice To Haves

  • CASAC-t preferred.

Responsibilities

  • Observes behavior and ensures maintenance of appropriate conduct.
  • Always provides for the safety and integrity of the facility.
  • Ensures all records are locked and medications are stored and monitored according to program policy.
  • Ensures the adherence of confidentiality regulations.
  • Communicates effectively and works cooperatively with residents, staff and community professionals.
  • Provides crisis management as needed.
  • Has the ability to identify symptoms of decomposition and develop strategies to address concerns with appropriate treatment providers.
  • Maintains professional practice and adheres to Agency’s policies and procedures.
  • Performs other related tasks as assigned.
  • Does not leave the facility unattended without the verbal consent of the Program Supervisor.
  • Daily Check the medication log for the following:
  • Identifies and counts all controlled medications.
  • Checks medication log to ensure counselors are documenting missed medications in both the log and the resident’s progress notes.
  • Places a shift entry in the daily log.
  • Notes are any concerns in the log and/or progress notes.
  • Count all medication at the beginning of each week and forward a report to the Clinical supervisor.
  • Prepare the weekly case review list.
  • Send copies to case managers and Clinical Supervisor.
  • Compiles drug screening data and advise the Clinical Supervisor.
  • Prepare the room list at the beginning of each week.
  • Posts copies in the office.
  • Faxes or e-mails are copies to the business office for the attention of bookkeeper and the Residential Services Director.
  • Audits all the charts of residents discharged within thirty days of discharge.
  • If charts are not complete, make list deficiencies and give a copy to both the counselor and the program supervisor.
  • As soon as counselors inform you, they have completed all assigned work, break the chart down and move them to the closed files.
  • Prepares the next month’s medication sheet on the last work shift of the month.
  • Organizes the bulletin boards in the office and hallway.
  • Keeps postings current.
  • Collects monthly work readiness reports from counselors and complete report.
  • Sends report to Program Director.
  • Audits 50% of the active records twice a year (June and December).
  • Records results on the program audit tools then give the program supervisor the completed reports.
  • Lists the audited charts on the audit log sheet in the Quality Assurance notebook.
  • Send a copy of the log sheet to the Program Director by January 1st.
  • Prepare a summary of the resident surveys collected throughout the previous year.
  • Send the summarized report to the Program Director by March 1st
  • Completes “county of origin reports” for both the CR and SLP.
  • Send reports to the Program Director by March 1st
  • Completes the unplanned discharge report detailing reasons for unplanned discharges.
  • Send this report to Program Director by March 1st

Benefits

  • Competitive salary and 403b retirement plan
  • Generous time off package and work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives
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