Overnight Clinical Coordinator (LMSW)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

99d • $32 - $35

About The Position

The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The clinical coordinator works creatively and effectively within the community to engage clinically complex unsheltered clients through use of motivational interviewing, harm reduction techniques with a housing first approach. The position serves as part of an outreach team responding to 311 community calls, assists with housing placements, and meets clients 'where they are at'.

Requirements

• LMSW license required within 3 months of hire.
• Understanding of housing first and harm reduction models preferred.
• Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including no suspensions within the last 3 years).
• Ability to multi-task/work in a fast-paced environment.
• Strong interpersonal skills.
• Strong written and verbal skills.
• Team player.
• Good judgement.
• Proficiency in Spanish/Chinese dialect and English preferred.
• Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook.
• Able to use or learn other electronic databases, programs, and funder-related software, such as Mocapp, Streetsmart and CARES.

Responsibilities

• Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients.
• Outreach new and current clients in promoting service goals and escorting clients when needed.
• Respond to special assignments from DHS, Community officials, and other organizations.
• Respond to 311 calls regarding unsheltered individuals.
• Escort clients to appointments and move ins to safe havens and permanent housing.
• Document client engagements, area reports, and special assignments in MOC and DHS databases.
• Prepare reports on shift activities and client status.
• Provide program support regarding clinical assessment of clients and need for hospitalization, coordinate 9.58 as needed.
• Support other teams on shift with assessments for individuals, when needed, due to safety concerns and advocate for additional services.
• Oversee your shifts Code Blue/Code Red canvassing with emphasis on training new staff to the process and ensure assessments are being completed for clients.
• Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times.
• Assist in training of new staff and participate in group trainings for current staff.
• Attend staff meetings, training programs and supervision meetings; participate in program evaluation and improvement.
• Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan.
• Drive outreach vehicle: safely around Manhattan and outer boroughs.
• Ability to work some holiday shifts required.

What This Job Offers

• Education Level: Master's degree
• Number of Employees: 501-1,000 employees