Overnight Client Care Representative, AVSE

Ethos Veterinary Health • Alpharetta, GA

83d • $18 - $22

About The Position

Alpharetta Veterinary Specialty + Emergency in Alpharetta, GA is hiring full-time Overnight Client Care Representative to join our outstanding team! You are an experienced Client Care Representative dedicated to outstanding client service and excellent care. You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value. You can adapt to the individual needs of each client and their patient, are eager to continue enhancing your skill set, and truly want to make a difference.

Requirements

• High School diploma or equivalent required.
• Veterinary-based customer service experience prioritized.
• Familiarity with EzyVet preferred.
• Basic knowledge of veterinary environment, terminology, and protocols required.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Experience with multi-line telephone systems.
• Proficient computer skills required.
• Attention to detail alongside excellent verbal and written communication skills with both clients and team members required.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Benefits

• Uniform Allowance
• Paid Time Off
• Medical/Dental/Vision
• 401(k) with employer matching
• Employee Pet Discount
• Short & Long-Term Disability
• Health Savings & Flexible Spending Accounts
• Life Insurance
• Professional Development Assistance
• Employee Referral Program
• Employee Assistance Program
• And more!

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees